How Long To Get Fibre Installed

Emma Lunn | Oct 27th, 2022

Your guide to broadband installation

Are you moving home, getting broadband installed for the first fourth dimension or switching suppliers? Installation lead times depend on many factors, such every bit your chosen provider, whether you need a new telephone line installed, and where you live.

Whatsoever your reason for switching providers, installation times for internet provision vary depending on which visitor y'all choose, whether you need to have a new landline phone line installed and where y'all live.

The boilerplate internet installation fourth dimension for whatever provider is two weeks, though there are a number of factors that can filibuster broadband setup, which nosotros'll explain in detail later.

This page will tell yous everything yous need to know most getting continued; what to expect from the process, how long it might take in your case, which companies are improve for fast broadband installation and fifty-fifty what happens when broadband is installed during COVID lockdown.

What to expect with broadband installation

Whatever provider you choose for your new internet connection, the procedure for installing a fixed-line connection is similar:

1. Once you've signed your contract, you'll exist given a provisional installation engagement.
2. Your judge installation date will be confirmed by your provider, with a time or time slot allocated.
3. On the day, your engineer will make it to carry out the planned piece of work. He or she may ask you where you want your connection to enter your home, and may accept piece of work to do both within and outside your property.
4. Information technology's likely that a box will be installed inside your abode to connect your house to the network.
5. Your engineer will check your new connection and hook up your new router (this may make it in accelerate, or come with your engineer on the twenty-four hour period).
6. Once your broadband is installed, you'll be asked to ostend it's all working and sign on the dotted line. Don't do this until you've made sure that everything is as it should be!

The process is the same whether you've opted for standard or fibre and whether yous've chosen to get with Virgin Media, who have their own network, or whatsoever other Uk provider that shares the BT Openreach network.

Installation waiting times

The quickest broadband installation you can await is waiting two weeks. If yous already have a landline installed at your dwelling, your wait may exist shorter, as information technology might be possible for you to cocky-install without help from an engineer.

If your situation is more than complicated, you will take to look a picayune longer to accept your service continued. There are also common delays, which nosotros explain further down this folio.

To help you compare providers, we've compiled a table that shows you the boilerplate await times for broadband installation with some of the Britain's most popular net companies.

Provider	If you have a landline	If you don't take a landline
BT	14 days	21 days
Sky	xiv days	21 days
TalkTalk	14 days	21 days
Virgin Media	14 days	fourteen days
All other providers	14 days	21 days

Installing broadband during lockdown

During COVID-nineteen lockdown in the UK, the majority of broadband switches have been going ahead equally planned, with customers and engineers adhering to social distancing rules.

This means that yous're free to explore new deals and providers on our site with conviction, regardless of the COVID restrictions currently in place in your area.

Many of us have found it necessary to upgrade our cyberspace to handle the demands of home working or homeschooling during lockdown and some great new deals accept been fabricated available by the large Uk providers.

If yous're part-fashion through your current contract, remember that you'll probably have to pay an early-exit fee if you desire to brand a switch. Talk to your provider about this before signing up to a new deal.

For a more than in-depth look at what to expect during lockdown, read our guide.

Switching betwixt Openreach providers

If yous want to switch broadband providers during lockdown, moving betwixt two that share the Openreach network (which includes everyone except Virgin Media and Hyperoptic) means that you lot probably won't need an engineer to come to your abode to install your new service.

In near cases, you can cocky-install, with no risk of spreading coronavirus - ideal if y'all're shielding or self-isolating.

The only exception is where you switch to an ultrafast fibre-to-the-bounds service, where in-home installation is commonly required.

Cheque broadband in your area

BT broadband

BT isn't known for fast broadband installation when a new telephone line is required, equally this can have up to 15 working days to adjust. A new line normally costs most £140.

If a landline is already installed at your holding, your service could be up and running inside a couple of days, and you probably won't have to pay whatsoever connection or reconnection charges.

BT will ostend how long installation will take when you place an order, concord a engagement for your services to be installed and tell you whether or not an engineer needs to come to your home.

If you're switching to BT from another provider it will normally take upwards to two weeks for the switch to take identify.

Installation costs for BT's Fibre broadband (previously known as BT Infinity) are usually around £60. The brand sometimes offers special deals where installation costs are waived, even so, then look out for these to relieve some greenbacks.

As well every bit installation costs, there is usually a £9.99 delivery accuse for your BT router. This volition be sent via Royal Mail and should go far between 7am and 6pm the solar day before your activation engagement. You can easily connect the hub yourself.

Check BT availability

TalkTalk broadband

If yous want TalkTalk but don't currently have a landline telephone line at your holding, they'll install one for you. If you lot have an existing line, your activation appointment will be approximately xv days after you lot place your order. The same goes if you're switching to TalkTalk from any other provider excluding Virgin.

A date for an engineer to visit to install your broadband will exist arranged when yous identify your social club - this is usually within nigh two weeks.

Installation costs depend on the parcel yous choose, but are usually upwardly to £threescore (in general the more expensive the deal, the cheaper the new line connection fee).

TalkTalk's fibre broadband generally comes without ready-up fees. You'll be sent your new router via Royal Mail, which should make it three to five days before your services go live.

Check TalkTalk availability

Sky broadband

Sky commonly takes about 2 weeks to set up a new broadband connection.

If you lot need a landline telephone line installed, a £twenty connexion charge may apply, though if yous're signing upward for a pricey bundle it may be worth trying to have this fee removed.

One time you accept ordered the service you want, Sky volition confirm your activation date. Y'all can also track your club online.

Fix-up costs for Sky vary betwixt about £xx and £50, plus £9.95 for delivery of the Sky Hub router in most cases. This will be sent by ane of Sky's delivery partners (usually Royal Mail).

Bank check availability at Heaven.com

Virgin Media broadband

Getting Virgin Media installed is a bit dissimilar, every bit the make has its own network, separate from the Openreach network used past other providers.

Yous don't necessarily demand a phone line to get Virgin, unless y'all're taking advantage of 1 of the brand'due south TV or phone bundles.

If your dwelling'due south been continued to Virgin Media'due south network in the past three years, you can utilise its QuickStart self-install pack. This can either exist sent to your domicile for £5 or picked up from your nearest Collect+ store for free. In either case, yous volition be sent a straightforward self-installation kit and you can exist upwards and running within as little as 4 days of placing your club - making Virgin Media the quickest company to install abode broadband.

If you're a brand new client, Virgin will offer yous some potential installation dates before you place your guild and appointments should be available inside fourteen days.

Engineer fees may apply on certain packages or bundles and a standard line installation starts from £30.

Most Virgin Media deals on contracts of 12 months or more than come with a £35 activation fee. However, 30-day rolling contracts come with an upfront fee of £80.

Bank check Virgin Media availability

What could filibuster your broadband installation?

There are several commons reasons for experiencing a delay to your internet installation:

Y'all demand a new phone line: Nearly backdrop have had a BT landline installed at some indicate, which will exist required by any provider operating on the Openreach network (everyone except Virgin Media and Hyperoptic). If your domicile doesn't have a landline connection, i will need to exist installed in order for you to access the internet, and yous'll have to pay for reconnection.

You lot're moving to a new build property: If you alive in a new build property, your address must be registered with Regal Mail before yous can place an order for a phone line or broadband, or get equipment delivered in the post. The builder should register the belongings or you can contact Imperial Mail yourself.

You live in a apartment: With all broadband providers, not-standard ready-upward may cost extra. Sky states that prices may vary if yous alive in a flat. Plus, some leasehold flats are not permitted to accept a Sky dish installed (if you're getting Heaven Television) – so check the details of your lease. If you alive in a high-ascension flat, your installation engineer may need to locate the 'distribution betoken' in the building, and then it's helpful to find out where this is in advance.

You alive in a rented belongings: If you're renting, you lot might need to inquire the landlord's permission before getting a phone line or broadband installed. Check your tenancy contract, though in that location's no valid reason for them to say no. Be wary of signing a contract that is longer than your rental contract – if you have to motion out yous will still have to pay for the remaining time on your contract – or risk being charged a counterfoil fee.

Y'all miss the engineer engagement: If a visit by an engineer has been arranged to activate your service, make certain you or another person over 18 is at your property at the agreed date and time. Failure to practice so will issue in a delay in installation and mayhap charges for wasting time.

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Source: https://www.cable.co.uk/broadband/guides/broadband-installation/

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